Terms & Conditions

Same day delivery – £10
24h slot delivery -£5.00
Standard free delivery – up to 3 days
Collection and delivery slots – from 4pm – 8pm
Missed delivery – £5.00
Minimum charge for free
Collection and delivery £20.00

Wash and dry : minimum charge of £12 applies per load for washing and drying
The client must separate or advice for white/color separation

Preferences
Ironing and washing – clothes requiring special treatment / temperature
The client must advice as iron ladies surrey cannot be held responsible for discolouration or shrinkages

Dry cleaning : For curtains and fabrics
We always take customers risk consent for cleaning as sometimes if the lining is scorched by sun or aged, it may integrate during cleaning process.
We specially clean with cold chemical & less heat temperature but, if somewhere lining integrates we will not hold any damage claim.

All issues regarding an order should be raised within 24h of delivery.